Refund Policy
Our Refund Policy
Learn how we handle your personal information and ensure your privacy and data security on our platform.
Last Updated on September, 16, 2025
At Cosmaya, every astrology consultation requires significant preparation and personalized effort.
Because of this, all fees paid for consultations are strictly non-refundable.
Once a booking is confirmed, no cancellations or refunds will be entertained.
Clients are encouraged to review all details carefully before making payment.
Rescheduling requests will not be accepted after confirmation of the session.
If a client fails to attend the scheduled consultation, the fee will be forfeited.
Refunds are not available for dissatisfaction with interpretations or outcomes.
Astrology is a guiding tool and results may vary, hence no guarantees are offered.
Only in the rare event that Cosmaya must cancel, an alternative slot may be offered.
By booking our services, you agree and accept this strict no-refund policy.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at hello@thecosmaya.com